Latest posts
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Customer intelligence: Konnect Insights launches Front Office OS
Konnect Insights has launched Front Office OS, a customer intelligence layer that connects enterprise systems and queries them in plain language. We test the category claim and explain the MCP mechanism.
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Agentic AI: HCLTech’s Global Premier Anthropic deal
Agentic AI: HCLTech and Anthropic sign a Global Premier partnership — the top tier HCLTech (NSE/BSE: HCLTECH) has signed a Global Premier Partnership with Anthropic to accelerate enterprise adoption of agentic AI, with a focus on safety, cybersecurity and governance. The company will build industry solutions powered by Claude, Cowork and Claude Code, establish a…
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Decision models: AutoTrust tops Hugging Face trending
AutoTrust’s JEV-27B-VL has topped Hugging Face’s trending list. We look at decision models — models that return calibrated probabilities, not text — and what the milestone does and doesn’t show.
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BookMyShow Databricks Genie Agents Retire the Data Queue
BookMyShow deployed more than 80 domain-specific Databricks Genie agents, letting business teams query data in natural language — and cutting data engineering tickets by 90%, the company says. The transferable lesson isn’t the tool: it’s the inversion where a central data team becomes a platform-and-governance function while business teams answer their own questions, with India’s…